Your readers vote with one click on a link and stay anonymous. They don't log in, create an account or fill in a form. Readers who feel safe tell you what they really think.
A vote is a click on a plain link in your email, website or ebook. Readers don't sign up for anything and don't give you any personal data to vote.
Email providers don't pass on who clicked a link, so FeedLetter doesn't know which reader voted. Your results show votes and comments, not people.
After the vote, readers can add a comment or voice note. They add their name or email only if they want to. You can also turn these fields off (Professional and Business plans).
Prefill the reader's email with a merge tag to pass it on to your own page after the comment, whatever their vote. For example, send a free thank-you gift to everyone who left feedback on a purchase. The email is linked to the comment only when the reader keeps it in the field. See how prefilling works
The comment page and the web rating widget don't track readers with marketing analytics or similar tools. IP addresses are logged temporarily for security and bot detection, and never stored with comments.
The web rating widget counts how often it's loaded and opened, without knowing who saw it. That's how you get your widget stats.
All data is hosted in the EU, in Germany.
It's tempting to want to know who downvoted. But readers who don't tell you through an anonymous form won't tell you in an email either.
When they feel safe, they tell you what they liked, what they didn't and why.
And here's the big plus: many readers tell you who they are anyway, because they want to. They add their name and email, and some even leave their phone number.
Read the FAQ: How do I know who downvoted?Safe readers are honest readers. That's where your GOLDMINE of insights comes from.
Create a survey, copy the links into your newsletter and your readers can tell you anonymously what they think. If you still need help, I'm always here!
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